Shipping - Return and Warranty
A. Shipping, warranty and return policy
We will ship your order within 2 business days.
Germany: 1-2 working days
Rest of Europe: 3-5 working days
North America: 2-4 working days
Scope of delivery
- Pull Up Suitcase
- 8 packing cubes
- Dust cover
- User manual, brand book, warranty card
Warranty and return policiy
You can return the Pull Up Suitcase within 14 days of receiving it without giving any reason.
The Pull Up Suitcase comes with the following warranty:
- 2 years warranty from the date of invoice.
- The warranty covers all technical manufacturing defects
- The warranty is void if the case is not used according to the instruction manual.